Privacy Policy
This website, https://velobikerental.com (hereinafter referred to as the “Website”), would like to inform visitors (hereinafter referred to as “Users”) about the personal data that may be collected and processed as the Data Controller during their visit and navigation on this Website. Any processing of their personal data is always carried out with the users’ best interests in mind, in compliance with the principles of legality and the provisions of both National and European Legislation (GDPR – General Data Protection Regulation (EU) 2016/679 and Law 4624/2019).
Collection of Personal Data
What is Personal Data?
Personal data refers to any information related to an identified or identifiable natural person (“data subject”). An identifiable natural person is someone whose identity can be determined, directly or indirectly, in particular by reference to an identification element such as a name, an identification number, location data, an online identifier, or one or more factors specific to their physical, physiological, genetic, psychological, economic, cultural, or social identity.
What is Personal Data Processing?
The term “processing” encompasses a wide range of actions performed on personal data, whether manually or through automated means. It includes the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of personal data.
Data Controller
The data controller is the natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes, conditions, and means of processing personal data.
For the purposes of this privacy policy, the data controllers are:
- Giannis Reizis: +30 6946955704
- Email: info@velobikerental.com
You may contact the Data Controller to exercise all your legal rights, as outlined below. The Data Controller is available to address any questions you may have regarding the collection and processing of your personal data. A reasonable period of time may be required to process your request.
Data We Collect
The personal data we collect is strictly necessary to enable us to provide our services.
By browsing this website, you acknowledge unconditionally and without restrictions that you have read, understood, and accepted the privacy policy and the use of cookies.
Use of Personal Data – Purposes
The Personal Data of the Users of the Website, which are provided through them or through linked applications, may be used for the purposes outlined in this policy or in the linked applications, namely for:
- Personalizing the Website for users to provide the best user experience and allow them to enjoy the offered services.
- Providing statistics to third parties, in a way that prevents them from identifying the data subject.
- Managing the Website and all forms of communication.
- Managing linked applications.
- Sending updates or notifications or even promotional actions, following the prior selection by the users, which must meet the requirements of the GDPR, and which they can revoke at any time, freely.
In any case, the collection, processing, and storage of your personal data is done solely for the purpose of providing the services offered by our business.
There may be cases where user data is transmitted to third parties/partners acting on our behalf (data processors), and it has been ensured that they meet the requirements for personal data protection by implementing a protection policy consistent with ours.
The Website, under no circumstances and for no reason, will disclose or publicize the personal data of its users unless it has their explicit consent to do so or if required by applicable legal obligations, and always in accordance with the relevant legal authority.
The personal data collected varies depending on whether the user is simply browsing the page or registering or completing an order.
In case of browsing the website, the following data are collected:
- Device Data
Device type (PC, mobile, tablet, etc.), operating system, device version, or other identifying information (brand, model, technical specifications, etc.). - Connection Information
Date and time of connection to the website, visit duration, the user’s origin, IP address, the most visited sections of the website, and other technical connection-related data.
These personal data are collected to gain a general overview of the website visitors (e.g., the areas/countries from which visitors come, which sections and products of the website have the most traffic, etc.). However, these data cannot, under any circumstances, be used to identify the data subject.
In case of registration on the website, the following data are collected:
- Access Data
Access data consists of the username and password chosen by each user. - Contact Information
Contact details include the email address, landline/mobile phone number, and the address. Communication with the user will be done using the contact information they have provided for this purpose. - Personal Data
In the case of user registration, personal data linked to the user’s identity are collected (e.g., name, surname, or business name). This data aims to provide better service to the user. - Tax-related Information
If the user proceeds to place an order and purchase a product, data necessary for fulfilling tax obligations and issuing a receipt are collected. In the case of issuing an invoice, such data includes VAT number, tax office, type of business activity, and business address. These details may vary depending on the applicable legislation. - Third-party Data
If you provide personal data on behalf of a third party, you must have obtained the third party’s consent before disclosing their data to us. In this case, before these individuals provide their consent to you, you must inform them of this privacy policy.
Guest Purchase:
If the user does not wish to create an account, they can complete the purchase of the desired products by selecting the “purchase as a guest” option. If the user chooses this option, their personal data linked to their identity will not be stored by our website. However, the user will not be able to track their order through our website.
Security of Personal Data
This website is designed by default to ensure the security of your Personal Data, in accordance with the provisions of European and National Legislation.
In the event of a personal data breach, you will be notified immediately.
Duration of Retention of Personal Data
User personal data is retained for as long as the legitimate purpose of processing, for which it was initially collected, persists, based on the users’ free consent.
There are cases where the retention period of data is determined by relevant legislation. For example, tax-related data must be retained for at least 5 years.
We will delete your personal data immediately upon your request.
If the retention period of your personal data is based on European or national legislation, despite your request for deletion, we will be obligated to retain that data for the specified period. In this case, the data will not be used for any other purpose.
User Rights
As the Data Controller of your personal data, the Website provides you with the opportunity, in full compliance with the provisions of the GDPR, to exercise the following rights:
- Right to Information: We take all necessary actions during both the data collection phase and any subsequent processing phase of your personal data, so that you have full access to exercise your legal rights as described in this notice.
- Right of Access to Your Personal Data: You have the right to be informed by us about how and whether we process your data. If we process your data, you can request to be informed about the purpose of processing, the type of data we hold, to whom we give it, how long we store it, whether automated decision-making takes place, as well as your other rights, such as correction, deletion, restriction of processing, and filing a complaint with the Data Protection Authority.
- Right to Update (Correction): If you find that there is an error in your data, you can submit a request for correction (e.g., correcting a name).
- Right to Object to Processing: You may object to the processing of your data, and we will stop processing it immediately unless there are other legal grounds that prevail.
- Right to Portability: You may request to receive your data in a readable format or ask us to transfer it to another data controller.
- Right to Deletion/Right to be Forgotten: You may request the deletion of your data if it is no longer necessary for the purposes for which it was initially collected or if you wish to withdraw your consent, provided that you have previously given it.
Within a reasonable period of one (1) month from the receipt of your request, the Data Controller of the Website will respond with justification regarding the acceptance or rejection of your request(s) if more than one.
Additionally, if you believe that your personal data rights have been violated, you may file a complaint with the Personal Data Protection Authority (www.dpa.gr).
Cookie Policy
1. What are cookies?
Cookies are small data files that a website you visit, like ours, may install and store on your computer or mobile device. Thanks to cookies, the website remembers your actions during your browsing, providing us with information aimed at enhancing your browsing experience and also helping us improve the website’s content and our services.
Cookies are supported by web browsers such as Google Chrome, Safari, Edge, etc., which we use to navigate the internet. These browsers typically allow you to adjust settings related to cookies, enabling you to either disable them so they are not accepted or delete them later.
2. Functions of cookies
Depending on their type, cookies serve functions such as measuring website traffic, recording the number of visitors, language preferences, time of entry, geographic origin, device identifiers (e.g., operating system, screen resolution), keywords used, login attempts, etc. Some cookies store personal data, while others do not. Certain cookies are technically necessary, while others serve commercial and advertising purposes.
3. Types of cookies
There are different types of cookies: functional, technical, user identification, advertising, etc. Cookies are installed by the website you visit and can only be read by that website. If you consciously accept them, our website will remember your preferences (such as username, language) for a specific period. This way, you will not need to re-enter them while navigating our website during the same visit.
Specifically, the main types of cookies our website may use are:
- Session cookies: These are temporary cookies that are deleted once you close the browser.
- Persistent cookies: These remain in your browser’s cookies file even after you close the browser. Their role is to remember your identity on the website you visit (e.g., remembering your username and password, so it automatically makes the necessary settings).
- First-party cookies: These cookies are installed in your browser directly by the website you visit. Website managers often use first-party cookies to manage visits and for identification purposes. Each time you visit our website, you can choose to decline the installation of such cookies.
- Third-party cookies: These cookies are used by third parties, such as Google Analytics, Facebook, to track your visits across various websites where they advertise. The website manager does not have control over these third-party cookies.
4. Legal status of cookie use and storage
The installation and use of cookies are specifically regulated by law (Article 4, Paragraph 5 of Law 3471/2006, which incorporated European Directive 2002/58/EC ePrivacy). A website is allowed to use cookies only if it has received the explicit consent of the visitor/user through a positive action (opt-in), in accordance with the provisions of GDPR 2016/679 and the guidelines of the Personal Data Protection Authority (APDPA). The visitor must also be informed by the website manager in detail and clearly about the use of cookies, the data collected, and the reason for processing.
5. How do we use cookies?
We use cookies to store browsing history and visitor preferences, improve functionality, collect analysis data, authenticate users, enhance security, load balancing, and advertising.
Third-party providers
Our website may display content from external providers, such as Google Analytics, Facebook, Instagram, YouTube, etc.
To view third-party content, you must first accept the terms and conditions set by the external partners. Among these is the third-party cookie policy, which is outside our control. However, if you do not view the specific content, third-party cookies will not be installed on your device.
6. Obtaining visitor consent
Upon entering the website, your consent will be requested for the use of cookies. However, mandatory acceptance of cookies is not a condition for entering our website. You can freely navigate our site even if you do not accept the use of cookies, whether from us or third parties. The cookie policy of third parties is determined exclusively by them, without our involvement or legal responsibility.
7. Managing and deleting cookies
Through your browser settings, you can delete data that has already been stored on your computer or prevent the browser from storing such data.
The cookie policy is reviewed and adjusted to comply with European and national legislation, as well as decisions from the Personal Data Protection Authority (APDPA).
Right to Modify This Policy
We reserve the right to modify this privacy policy to comply with any legal or regulatory obligations. We will notify you of any significant changes, changes to the processing purpose, or the inclusion of new processing purposes in this policy.
If you continue to use our website, this will constitute your consent to the use of cookies, our Privacy Policy, and our Terms of Use.
